FAQ

FAQs

General

Can you send a trial sample by express post?
Since 2015, IATA (International Air Transport Association) regulations have classified liquid epoxy resin as dangerous goods. We therefore ship liquid epoxy products by sea on an FCL (full container load) basis only. Special packaging and documentation are required, which increases freight costs. Please contact us about the product you are interested in and we will refer you to the nearest distributor to reduce freight cost and delivery time.
Do you supply two-part transparent epoxy resin?

Most of our epoxy products are two-part systems, and many are available in transparent grades. If you know the product name, please tell us. Otherwise, describe your application and requirements so we can recommend the right product.

I am interested in a product. How much does it cost?

Please provide your name, company name, product name, application, and estimated quantity. We will ask the nearest distributor to contact you.

Building Material Resin

Do you offer epoxy flooring resin in light yellow and dark grey?

We can help customers match colours. Please refer to the colour standards below to find a code, then contact us to confirm whether we can match it.

RAL colour chart
https://ralcolor.com/
BS 4800 colour chart
https://www.e-paint.co.uk/BS-4800-colour-chart.asp

I need renovation work done. Do you provide installation services?

No. We are a manufacturer and material supplier. We focus on advancing materials and product technology to meet customer needs. However, if you are having difficulty finding installers, please let us know and we will try to point you in the right direction.

My epoxy has exceeded the recommended curing time but is still sticky. Why?

Several factors can prevent proper curing: low temperature, off-ratio mixing, insufficient mixing, high humidity, poor ventilation, or using the wrong resin or hardener. Epoxy hardener is not a catalyst—adding more hardener will not speed up curing. Follow the correct mixing ratio with suitable temperature and ventilation. For mixing ratios and temperature guidance, refer to the product catalogue. For more detail, read our post Curing Time Determines Success or Failure! What You Must Know Before Working with Epoxy Resin.

Do you offer a “forever-clear” epoxy resin?

This is a bit like looking for a forever-young person—we have not found such a material yet. What you are looking for is UV-resistant resin. Epoxy resin will yellow over time because it is not fully resistant to ultraviolet light.

How do I remove air bubbles when using gem-like resin?

The most effective way to remove air bubbles is vacuum degassing or pressure casting, but both require specialised equipment. A practical alternative is a utility lighter or heat gun. Warming the resin makes it thinner so bubbles rise more easily. Move the heat source back and forth across the surface—do not hold it in one spot—to avoid fire.

I followed the mixing ratio, but the surface still looks cloudy and milky. Why?

The resin has likely absorbed moisture from the air, or there is water in the surrounding environment. Avoid using epoxy when relative humidity is above 75%.

My epoxy has exceeded the recommended curing time but is still sticky. Why?

Several factors can prevent proper curing: low temperature, off-ratio mixing, insufficient mixing, high humidity, poor ventilation, or using the wrong resin or hardener. Epoxy hardener is not a catalyst—adding more hardener will not speed up curing. Follow the correct mixing ratio with suitable temperature and ventilation. For mixing ratios and temperature guidance, refer to the product catalogue. For more detail, read our post Curing Time Determines Success or Failure! What You Must Know Before Working with Epoxy Resin.

Seal Lead Battery Adhesive

Which sealed lead-acid battery resin is right for me?

Tell us what container material you use (for example ABS) and whether curing must happen at a specific temperature or at room temperature only. We can help you select the right product for your application. If you are still unsure, please contact us.